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Guide to Fix iPhone Error 14 on iTunes

-- Friday, January 12, 2018
iTunes error 14 sometimes appear when you attempt to upgrade or restore your iOS device via iTunes. For instance, you may receive a prompted error messages like "The iPhone/iPad could not be restored. An unknown error occurred (14)" when you try to update your device to iOS 10 as well as restoring from the backup. Before you feel frustrated and give it up, you can check on this article for suggestions.

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  • In this page, you will see how to fix iTunes error 14 when your try to update or restore iPhone or iPad. Typically, the USB issues are usually the first thing to blame, though sometimes the issue can also be an error with firmware upgrade or even specific to iTunes version, iPhone capacity, or network. Now, please refer to the troubleshooting steps below to fix the iTunes error.

    Guide to Fix iPhone Error 14 on iTunes

    Step 1 Before you take any other actions and struggle to fix the iTunes error 14, you should firstly check your USB connection.

    1. Use another USB cable that definitely works
    2. Switch to a different USB port on your computer
    3. Try another computer

    Step 2 Please try to restart your iPhone or iPad as well as computer when you meet the iTunes error 14, which can fix the issue in some ways.

    Step 3 Check and update iTunes to the latest version.

    Step 4 Try to disable the security software on your computer(if application)

    Step 5 If you still meet iTunes error 14, you can try to update or restore your iPhone/iPad with other program instead of iTunes. In this way, you can get rid of the iTunes error. One of the alternatives would be iOS System Recovery, a pretty prevalence tool that allows users to update or restore iOS like the way iTunes does. First of all, please download and install iOS System Recovery program on your computer.

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    1. Launch iOS System Recovery
    After you download the program, please launch it on your computer. Then navigate to "More tools > iOS System Recovery" option and connect your iOS to computer.

    Connect Damaged iPhone

    2. Choose Update or Restore
    Click on the "Confirm" button and you will able to update you phone. If you want to restore iPhone, please choose "Advanced mode".

    Connect Damaged iPhone

    3. Confirm iPhone's Information
    On the interface, please check if the program displays the correct info of your iPhone or iPad. If it doesn't, please select the correct one manually.

    Confirm Your Device's Info

    4. Fix iTunes Error 14
    Click on the "Repair" button and wait for the process. Then the program would update or restore your iPhone automatically. That is the way that you can fix iTunes error 14.

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    If you have any question or doubt about this article, please let us know by dropping us a comment below!

    Ivy Bruce

    Ivy Bruce is the Founder and Editorial Director at Recovery-Android Studio. You can also find her on Google+ and Twitter.