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[Recovery]Samsung Galaxy Touch Screen Cannot be Used

-- Thursday, December 17, 2015
It’s almost perfect when you just bought a brand new and shiny Samsung Galaxy phone. But without much to say, your Samsung Galaxy S5/S3/Note 4/Note 3, Galaxy A9/A7/A5 will no longer function properly once it gets old. Among all the issues that have been reported, Samsung Touch Screen Not Working is the most common one. If the touch screen problem cannot be fixed, be ready to recover all important files on your device before it is replaced by a new one.

If you need professional help from a Samsung data recovery tool, Android Data Extractionshould be the one that comes to play. Same with other recovery program, it allows you to recover data from well-functioned phone. Different from its counterparts, it offers you a chance to get back files from Samsung device which is broken or has disable touch screen. All files like contacts, messages, photos, videos, call history, etc. are accessible and recoverable.

Want to know more about what Android Data Extraction can do? You just need to download the free trial version here and you can have it all:

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Recover Data from Samsung with Damaged Touch Screen

Note: When you lost or deleted important data on your device, the most likely way to get them back is to stop using your device like nothing happened. You can easily restore the lost data if they are not overwritten by new files.
Step 1 Download, Install and Run the Program on Computer
When you get into the main interface, you will see three options, select "Broken Android Data Extraction" in the main interface. Choose the right broken type for your device according to the description given by the two options.

Recover Files from Samsung

Step 2 Select Phone Fault Type and Device Model
Select the device model and device name. Perhaps you don’t know the information about your device, no worry, you can go to "No my device on the list" to have a check.

Select Broken Types

Step 3 Get into Download Mode in Three Steps
Now you can follow the steps display in the interface to get into Download mode. Firstly, power off the device. Press and hold the 3 buttons together: Volume down button, Home button and Power down button. Finally, press the Volume up button to enter the Download mode.

Note: Not everyone can enter the Download mode successfully at the first time, but you can do the followings to solve this program. Go to "Exit Download mode" option when you fail to get into the download mode, this could help you return to the main interface at the very beginning. Then you can choose "Fix my bricked phone" to have this problem solved.

Enter Download Mode

Step 4 Analyze and Scan Files Stored in Broken Phone
After the program finishes analyzing and downloading the recovery package for your device, it will start to scan the data stored in your device. All data found will be displayed in the left panel of the interface.

Analyze Broken Samsung

Step 5 Preview and Recovery Files
Now you can preview all files found in details. Once you’ve select the files that you need to restore, go to "Recover" button to finish the process.

Recover Documents from Samsung

When all files are recovered, you can now do whatever you like to your Samsung with damaged touch screen. Actually, keeping the phone in good condition and following the simple steps given in this tutorial is enough to prevent you from great data loss. Hope this helped! Plus, do Android phone data backup is also very necessary and important.

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Ivy Bruce

Ivy Bruce is the Founder and Editorial Director at Recovery-Android Studio. You can also find her on Google+ and Twitter.