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How to Retrieve WhatsApp Messages on Samsung in Black Screen

-- Tuesday, December 15, 2015
Samsung Galaxy black screen problem might be the worst that could happen when you are in the middle of the conversation with your loved one or friend in WhatsApp. Any possible factors such as a malfunctioning app, system malware or a hardware problem may trigger the issue. The issue can be fixed in some way or another, what about the lost WhatsApp messages? If you need to restore WhatsApp messages from Samsung in black screen, there is no better way than using Android Data Extraction.

Android Data Extraction features the ability to help Samsung users to restore WhatsApp messages from the device, even though it is a malfunctioned one. No matter your Samsung Galaxy S/Note/Tab is water damaged, with touch screen cracked/unresponsive or other problems, you can turn to the software.

To restore Samsung WhatsApp messages, you should download and install the program on PC first. Get it from the buttons below:

Download Win Download Win

Restore WhatsApp Message on Samsung in Black Screen

Note: New created files will overwrite the old data on your device. So you’d better not use your Samsung Galaxy S5/S4/Note3 /Note 4, Galaxy A9/A7/A5, etc. until the lost data are restored.
Step 1 Choose the Option - "Broken Android Data Extraction"
When you launch the program and connect your device to computer, you will get an interface below. Locate "Broken Android Data Extraction" in the main interface and click it.

Recover Files from Broken Samsung

Step 2 Match the Model of Your Samsung
After you’ve selected a broken type, you will be asked to confirm the device name and model of your Samsung.

Select Broken Types

Step 3 Get the Device into Download Mode
As you can see from the interface below, it takes three steps to enter the Download mode. First, switch off the phone. And then press and hold the Volume down button, Home button and Power button for seconds. Finally, press the Volume up button to enter the "Download" mode. Once you’ve finished the steps required, you can hit the "Start" button. You will see the countdown shows up in the interface which shows you how the process goes.

Enter Download Mode

Note: For some reason or another, you might not able to get into Download mode successfully. Here is the solution if that happens: go to "Exit Download Mode" option. This program will let you go back to the main interface, after that, tap on the "Fix my bricked phone" button at the bottom left corner to solve this issue.

Step 4 Scan and Analyze Your Device
The program will automatically scan and analyze your device, and this will take seconds.

Analyze Broken Samsung

Step 4 Preview and Restore WhatsApp Messages
After scanning, all scanned out items will display on the left sidebar of the primary interface. From the top to the bottom, you will see contacts, messages, WhatsApp, videos, documents as so on. Go to "WhatsApp" and "WhatsApp Attachments" to preview the chats history, after that, you can select the items you like to recover and go to "Recover" button to keep them on PC.

Recover WhatsApp Messages

That’s it! All steps are pointed out. Hope this full guide on how to backup WhatsApp message on Samsung in Black Screen will be helpful. Besides Samsung in black screen, if your Samsung device is broken or locked you can use this Android Data Extraction to get back the lost file needed.

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Ivy Bruce

Ivy Bruce is the Founder and Editorial Director at Recovery-Android Studio. You can also find her on Google+ and Twitter.