Steps to Recover Files from An Unresponsive iPhone/iPad

When iPhone won’t turn on, stuck at Apple logo screen, or turned into black screen of death, blue screen of death etc., you would fail to enter the iOS system and cannot use iPhone normally. When you met these situations, maybe you would go to the related forums for a solution and spend most of time to figure out what the words mean.

People also read:

Transfer Contacts from iPhone to Android

Backup iPhone to iTunes or Computer

Now I want to introduce a simple way to solve the problem that iPhone 8/7/7Plus/SE/6S/6/5S is unresponsive or frozen and recover files on your iPhone/iPad with the help of iPhone Data Recovery. Please click the "Download" button below and install it on your computer.



Now, you can follow the guide below to fix iPhone frozen on apple logo or other iPhone unresponsive situations.

• Part 1. Repair An Unresponsive iPhone/iPad
• Part 2. Recover Files After You Repair the Unresponsive iPhone/iPad

Part 1. Repair An Unresponsive iPhone/iPad

Before you can repair the iPhone frozen issues, you need to download the iPhone Data Recovery on your computer.

Step 1 Run the Program and Connect iPhone to Computer
After the download completes, please launch it. Click "More tools > iOS System Recovery" on the interface and then connect your iPhone/iPad to computer via the USB cable that comes with your device.



Step 2 Set Up Your iPhone by Following the Guide
If your iPhone has been in Recovery mode/DFU mode already, please go to Step 3 directly. If it doesn't, please just follow the guide on the program to set it up.



Step 3 Prepare to Repair
Now, you can see the interface as below to ask for confirming the information of your iPhone/iPad. Please confirm the information and check whether it is correct. If it does't, you can choose the one that matching to your device by yourself. Then please click "Repair" to continue.



Step 4 Repair the Unresponsive iOS Device
It needs to take some time to finish repairing, please wait patiently. After a few minutes, you can see the interface about the repairing is done. Just go to your device and check if it boots up or not.

Part 2. Recover Files After You Repair the Unresponsive iPhone/iPad

Step 1 Connect iPhone/iPad to PC
Please click "Recover from iOS Device" and connect your iPhone/iPad to computer via the USB cable that is matched. Then tap "Start Scan" button in blue and the program would begin to scan the data.



Step 2 Select the Data You Want to Recover
When it is connected successfully, you can see the data including photos, videos, audios, messages, contacts, call history and so on are shown on the interface.



Step 3 Restore the Selected Data
The Scanning may take some time and how long you need to wait depends on the amount of data on your device. After it completes, you can preview the data by choosing the data types on the left pane and click "Recover" button to store the data on computer.

Note:
1. The program can also detect the deleted data on your device. You can get back these types of data as well.
2. Besides you can recover your iPhone/iPad directly, you can also restore the data form the iTunes backup or iCloud backup.

Now you needn't fight with the complex methods from the solution forums. Just download the program and you can fix your iPhone/iPad once it gets a system problem and recover the files in a very easy way.