Troubleshooting:Fix Recuva Deep Scan Stuck and No Data Found

-- Sunday, October 01, 2017

"I just recently did a recovery session myself. Recuva was working at about 1% every 10 minutes, but then it hang at 10% for about 2-3 hours. When it finished though, i still cant see any deleted files in any window of recuva any assistance appreciated."
-----forum.piriform

Recuva software frozen and stuck in the deep scan process might be error that most users complained. Recuva will offer you deep scan option when you cannot find the target files in the quick scanning result. Deep scan is a far more thorough method, which takes a lot longer to search for deleted, corrupted, even overwritten files on your drive.

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Part 1. Why No Deleted Files Found in Recuva Deep Scan Result
Part 2. How to Perform Deep Scan Lost Files Recovery

Why No Deleted Files Found in Recuva Deep Scan Result

According to Recuva support, files in the deep scan result will be listed like []+, which means your deleted data will not named as before. That is to say you cannot identify which file is the one you want to recover. And the deep scan mode can only identify the files in the below formats:
Graphics: BMP, JPG, JPEG, PNG, GIF, TIFF
Microsoft Office 2007: DOCX, XLSX, PPTX
Microsoft Office (pre-2007): DOC, XLS, PPT, VSD
OpenOffice: ODT, ODP, ODS, ODG, ODF
Audio: MP3, MP2, MP1, AIF, WMA, OGG, WAV, AAC, M4A
Video: MOV, MPG, MP4, 3GP, FLV, WMV, AVI
Archives: RAR, ZIP, CAB
Other file types: PDF, RTF, VXD, URL

Part 2: How to Perform Deep Scan Lost Files Recovery

Since you failed to recover data with Recuva deep scan mode, you can turn to highly recommended Data Recovery. Data Recovery also provides Quick Scan and Deep Scan mode. Its deep scan will also take a bit longer than quick scan, but seldom freeze or stuck. And it supports almost 200 file formats. Moreover, the previous file names will remain as that of the recovered files. Check the following easy steps of Data Recovery.

Step 1 Choose Lost Data Types
Run the Data Recovery on your PC or Mac, various types of data that recoverable are shown in the main interface, including photos, videos, audio, email, documents and more. Select the one you want to restore and hit Next to move to next step.

Select Deleted Data Types

Step 2 Select Where Data Get Lost/Deleted
Select a common location on PC/Mac or connect the external hard drive or SSD via SATA cable to the computer, you can recover deleted files from whatever devices you want. If you don't know well where the lost data stored, you can choose Whole Computer option.

Choose Location to Scan

Step 3 Preview and Recover Lost Data
Click into the Deep Scan column, you can preview the files in the scanning result. You can check the file name, size, path, created date, modified date as well as status, which shows if it's intact or not. Hit the Recover button to finish recovery.

Perform Data Recovery