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Fix Cannot Open Attachment in Outlook Error

-- Tuesday, October 31, 2017
Microsoft Outlook is prevalent around the world for communication. However, some of you may face with an issue that you cannot open attachment in Outlook 2013 with an error message like "word experienced an error trying to open the file…". The reasons of the error can be various. Maybe the attachment files(especially for the Microsoft word attachments) are corrupted, or Outlook just blocks it with that format. So what will you do?

Below is a guide to fix cannot open attachment in Outlook error. In some cases, data loss can be appeared. But please don't worry about it, and you will see how to recover emails and attachments from Outlook in the second part.

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  • Part 1: Fix Cannot Open Attachment Error in Outlook 2013

    If you meet the error that fail to open Microsoft Word attachment files in Outlook 2013, you can try to disable protected view from the Word settings. To do this, please follow the steps below:

    Step 1 Open Microsoft Word and click on the file menu to choose "Options".

    Step 2 On the pop-up window, please go to "Trust Center > Trust Center Settings > protected view". Now, please uncheck "Enable Protected view for outlook attachment"(or just check all the four options in the interface). Then click on the "Ok" button.

    After that, you should go to Outlook 2013 and try to open the Microsoft Word attachment files again. The error should be fixed and you can view the attachment normally.

    Part 2: Recover Lost Emails or Attachments from Outlook

    If you find out that the emails or attachments from Outlook get lost, you can try Data Recovery program to recover them back. Want to know how it works? Please check it out below.

    Step 1 Download Data Recovery
    First of all, please download and install Data Recovery program on your computer. After that, please launch it.

    Download Win Download Win Download Mac Download Mac

    Step 2 Select Data Type as "Email"
    On the interface of the program, Please select "Email" and then click on the "Next" button to continue.

    Select Email Option

    Step 3 Select A Location
    Select a location that your Outlook emails or attachments are stored. If you have no ideas where they are, please choose "I can't find my partitions". Click on the "Start" button and the program would scan your computer and look for the data for you in "Quick Scan" mode by default. If you cannot see the ones you want, please switch to "Deep Scan" mode and try again.

    Select A Location to Scan

    Step 4 Preview and Recover Outlook Emails and Attachments
    After the scanning, you can preview the emails and attachments and then click on the "Recover" button to recover lost Outlook files.

    Recover Deleted Emails

    The job is done! If you have any question about this article, please drop us a comment in the below area.

    Ivy Bruce

    Ivy Bruce is the Founder and Editorial Director at Recovery-Android Studio. You can also find her on Google+ and Twitter.